• FAQ

    General

    Q: I expected a paycheck today. Why wasn't payment received?

    A: Hours do not get pulled into payroll if they have not been both submitted and approved. Hours submitted and approved after deadline will pay out when Payroll reopens for processing in the upcoming run. Contact your supervisor to ensure that your time was approved.

    Q: Where is the Payroll office located?

    A: The Payroll office is located in Human Resources, at 80 Fifth Avenue on the eighth floor.

    Q: What is the next pay date?

    PDF versions of all Payroll Schedules are available under Payroll Schedule.

    Q: I need to change my address.

    A: You can update your address in MyDay by selecting the Personal Information worklet.





    Timesheets

    Q: How do I submit my hours?

    A: Hours are entered in MyDay by signing in and selecting the Time worklet.

    Q: When should I submit my time sheet to my supervisor for approval?

    A: Time sheets should be submitted in MyDay each week by the end of the day on Friday.

    Q: How are supervisors notified when timesheets are awaiting their approval?

    A: Once hours are submitted a notification is sent to your supervisor by email and also in the MyDay system. 

    Q: What happens when my time sheet is not submitted or approved by the due date?

    A: Hours do not get pulled into payroll if they have not been both submitted and approved. Hours submitted and approved after deadline will pay out when payroll reopens for processing in the upcoming run.

    Q: How are supervisors and employees notified that time has not been submitted or approved?

    A: System alerts have been set up to remind employee and supervisors to submit and approve time. 

     

     

    Direct Deposit

    Q: How do I update my payment elections?

    A: Employees can update payment elections using MyDay, but only when they are accessing the system on the New School campus network. See instructions at Update/View Payment Elections.

    Q: What if I don’t have a bank account?

    A: Payroll is "paperless," with no ability to print paper checks. ADP Pay Cards are issued to employees with no payment elections on file at the time of payroll processing. Please contact payrollhelp@newschool.edu for additional information on the use of Pay Cards. 

    Pay Statements

    Q: How can I get a copy of my pay slips?

    A: Pay statements are available on MyDay under the Pay Worklet. All pay statements going back to July 2016 can be viewed by date.

    Taxes

    Q: How do I update my tax withholding?

    A: Changes to tax withholding can be made at any time in MyDay.
    See instructions: Change Withholding Elections

    Q: Why did my student paycheck have taxes withheld?

    A: All full-time students are exempt from FICA. Federal, state, and city taxes are withheld on the basis of the information provided on the applicable tax forms.



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