As Director of Design Strategy and Operations of The Lab at the U.S. Office of Personnel Management, Sean Baker helps government organizations use design to address pressing public issues. He works with nonprofits, NGOs, and agencies to improve the policies, programs, services, and products that civil servants and citizens rely on daily. Baker’s government position is raising awareness of the importance of well-reasoned service design and has made the MFA Transdisciplinary Design graduate a sought-after advisor on design-led change.