Under NC-SARA (National Council for State Authorization Reciprocity Agreements) rules, students have the right to lodge a complaint or grievance if that student’s experience in an online program is not what they anticipate.
The New School wants to ensure that all student complaints are addressed fairly and resolved promptly. All student complaints must be filed initially with Mariana Amatullo, The New School’s SARA Principal contact at [email protected].
If a resolution to that complaint is not found, then a further appeal can be addressed to:
Emily Sutherland
Supervisor of Higher Education Programs
New York State Education Department
89 Washington Avenue
Albany, NY 12234
518.474.1551
[email protected]
For more information, please see the SARA Student Complaint Process