Degree Students

Degree students who are due a refund for financial aid, loan funds, private loans, or third-party payments in excess of their university charges should be proactive in ensuring that The New School has received funds from the various payment sources that are particular to their refund situation. A student's account must be paid in full before the university will release a refund. 

Excess funds remaining in a student's account after their enrollment has been finalized and the balance cleared will be issued as a refund. The refund process will begin after the add/drop period of every term. We ask that students allow up to 14 days from disbursement for their refunds to be processed. Refunds will be processed daily for the first two weeks of each semester and three times per week thereafter as aid posts to accounts.

If you do not see specific loans, scholarships, or grants on your student account, please contact Financial Aid.

The refund policies below are subject to change without notification.

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Contact Us

Office of Student Accounts
2 W 13th Street, 5th floor
New York, NY 10011

In-Person Office Hours
Monday, Wednesday, and Thursday
10:00 a.m. - 5:00 p.m

To schedule time with a staff member, visit The New Queue.

Virtual Office Hours
Monday–Thursday, 10:00 a.m.–5:30 p.m.
Friday, 10:00 a.m.–4:30 p.m.

Payment Mailing Address
The New School—Mail Services
Attn: Student Accounts
55 West 13th Street, lower level
New York, NY 10011

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Notice of Nondiscriminatory Policy

The New School admits students of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, national and ethnic origin in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other school-administered programs.