Starfish

1. Click the My Success Network link, to the left of the screen.
2. On the next screen, there is a list of the faculty and advisors you are connected to in that term. Contact information is listed alongside their photos.

1. Click the My Success Network link, to the left of the screen.
2. In the next screen, identify whom you would like to schedule an appointment with and click the Schedule Appointment link next to his or her photo.
3. When in the faculty or staff member's calendar, sign up for an available appointment session by clicking the green plus sign.
4. Complete the Add Appointment form with the reason for and details of your appointment, and submit. You should receive an email confirming your appointment shortly after.

1. Click the Services tab at the top of your home screen.
2. In the next screen, identify the service for which you would like an appointment, and click the Schedule Appointment link next to the contact information.
3. Sign up for an available appointment by clicking the green plus sign.
4. Complete the Add Appointment form with the reason and details for your appointment, and submit. You should receive an email confirming your appointment shortly after.

1. Click the Courses link, to the left of the screen.
2. In the next screen, see the attendance overview for your courses.

Starfish gives faculty members the ability to raise a flag for certain concerns they have about students in their course. Flag options include attendance concerns, missing or late assignments, risk of failing, health concerns and much more.

Here are some step you should follow after you have received a flag.

1. Don't panic! Starfish flags are intended to help you be successful during your time here at The New School.
2. Read through the email you receive and follow the suggested steps to take. Suggestions may include:
3. • Schedule time to meet with your instructor.
   • Schedule an appointment with your advisor and/or the appropriate office on campus to get the support you need.
   • Follow up with any necessary individuals, offices, and or tutoring recommended to you.

• Faculty do not see flags that have been raised by other faculty members. Flags can only be viewed by you, the faculty member that raised the flag, advisors, and the individuals in the office associated with the flag you received.
• The Starfish system is not punitive. The goal of using Starfish is to succeed during your time at The New School and to stay connected to the New School community.
• Starfish is protected under the Family Educational Rights and Privacy Act of 1974 (FERPA). Learn more about what FERPA is and the rights it affords you.
• Advisors can see all flags and information in Starfish.

1. Click the Request Help link, to the left of the screen.
2. Use the drop-downs to select the type of help you would like to request and for which for course, if applicable.
3. Provide the details of your questions or concerns, including all relevant information, and submit.