University Concerns | The New School

Concerns Overview
Faculty, staff, students, and community members have a range of methods for sharing and resolving concerns at The New School. Who to contact varies depending upon your affiliation and the category of concern. On this page, while not exhaustive, we include some of the most common student, staff and faculty concerns as well as where to go to get more detailed information. You can navigate to the appropriate section, find the kind of concern you have, and be routed to appropriate contacts and relevant policies at The New School.
The university Ombuds is available to all community members as a resource for any type of concern.
Further, the Student, Staff, and Faculty Senates exist as the formal advocacy bodies for their respective constituencies.
Unionized staff (PT faculty, staff, and student employees) must follow the grievance and arbitration process or other mechanisms in the applicable Collective Bargaining Agreement.
Students
Besides directly reaching out to the appropriate office, students can submit requests in Stellic for referrals of concerns to the appropriate office.
- Bias/Discrimination/Harassment
  
  The Student Code of Conduct and related policies can be found in the course catalog –this includes details on how to lodge concerns about student behavior.
- Financial Aid
  
  Concerns about Financial Aid appeals should be registered with the Office of Financial Aid.
- Accessibility
  
  Accessibility requests should be made with Student Accessibility Services.
- University Appeals (Registration and Refund Appeals)
  
  The University Appeals Committee manages only the following categories of appeals: retroactive registration changes; exceptions to grade mode; exceptions to the refund policy. The policy and procedures in the course catalog explains the policy and process for applying for one of these types of appeals.
- Grade Appeals
  
  To make a grade appeal, students should first register their concern with their instructor. If they are not satisfied with the instructor’s response, they can appeal further by contacting their school dean for further review and final decision.
- Resources to Address Other Concerns
  
  Students who have concerns related to their academics may reach out to their advisor, program director, or dean for support. Students who have non-academic concerns may contact the Dean of Students.
  The university Ombuds is an additional resource available to hearing student concerns.
  Students are further encouraged to make their concerns known to the Student Senate, which is the primary representative and advocacy body for all Students.
Full-time Faculty
Full-time Faculty concern procedures (related to areas including reappointment, promotion, teaching assignments, leave, etc.) are defined in the Full-Time Faculty handbook.
- Bias/Discrimination/Harassment
  
  Reporting concerns involving harassment, discrimination, bullying, retaliation, prohibited relationships, sexual misconduct (including Title IX and non-Title IX sexual harassment), dating violence, domestic violence, or stalking is governed by the University Policy on Harassment, Discrimination, Prohibited Relationships, Title IX and Non-Title IX Sexual Harassment and Misconduct.
  Review Title IX reporting options that fall under this policy.
- Resources to Address Other Concerns
  
  Full-time faculty with other types of concerns should raise these with their program director or dean.
  The university Ombuds is an additional resource available to hear faculty concerns.
  Full-time faculty are further encouraged to make their concerns known to the Faculty Senate, which is the primary representative and advocacy body for Faculty.
Staff
The Employee Grievance Policy is designed to supplement the informal departmental means of resolving employees' problems or complaints, unrelated to any complaint of employment discrimination. It may be used whenever an employee's efforts to solve the problem through discussion with the immediate supervisor have been unsuccessful. Human Resources is available to assist employees in the informal resolution of their grievances.
Union members register concerns through the procedures established in their collective bargaining agreements, rather than through the above methods.
- Bias/Discrimination/Harassment
  
  Reporting concerns involving harassment, discrimination, bullying, retaliation, prohibited relationships, sexual misconduct (including Title IX and non-Title IX sexual harassment), dating violence, domestic violence, or stalking is governed by the University Policy on Harassment, Discrimination, Prohibited Relationships, Title IX and Non-Title IX Sexual Harassment and Misconduct.
  Review Title IX reporting options that fall under this policy.
- Resources to Address Other Concerns
  
  Staff with other types of concerns should raise these with their leadership.
  The university Ombuds is an additional resource available to hear staff concerns.
  Staff are further encouraged to make their concerns known to the Staff Senate, which is the primary representative and advocacy body for Staff.
  Whistleblower Policy: This policy is intended to encourage Members of the University community to disclose conduct that they believe violates applicable law and/or University policies and the overarching principle that the University’s resources are not to be used for personal gain.

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Concerns Overview

Students

Full-time Faculty

Staff

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Undergraduates

Undergraduate Adult Learners

Graduates