One Stop Student Service Center

The administrative aspects of attending college can be complex and confusing. The One Stop office is the first stop for students and their families seeking answers to questions about billing and payment, financial aid, and student records. Our counselors work one-on-one with students to resolve issues, answer questions, and offer guidance.

Ways to Contact Us

  • In Person

    In Person

    80 Fifth Avenue, 8th floor
    Monday, Wednesday, Thursday, and Friday, 9:00 a.m.–5:00 p.m.
    Tuesday, 11:00 a.m.–5:00 p.m.

  • By Phone

    By Phone

    212.229.5150
    Monday, Wednesday, Thursday, and Friday, 10:00 a.m.–4:00 p.m.
    Tuesday, 11:00 a.m.–4:00 p.m.

  • By Email

    By Email

    Email us

    AI Assistance Notice: Enrolled students who email to onestop@newschool.edu will interact with an AI assistant operated by a third-party provider on the university's behalf. 
    Learn more.

  • Digital Assistant

    Digital Assistant

     

Get the answers to questions and links to necessary forms and information on the Web by using the resources listed below. If you still have questions or need more information, please stop by the office or schedule an appointment with a counselor.

Find the Information You Need

Contact Us

One Stop
80 Fifth Avenue, 8th floor
New York, NY 10011
onestop@newschool.edu
212.229.5150

Office Hours
Mon., Wed., Thurs., & Fri., 9:00 a.m.–5:00 p.m.
Tues., 11:00 a.m.–5:00 p.m.

Related Links

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Notice of Nondiscriminatory Policy

The New School admits students of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, national and ethnic origin in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other school-administered programs.