Do I have an alumni email account?
Yes, as of Spring 2009 we have email accounts created for all alumni. Information about how to access your account is below.
What does my alumni email address look like?
The format of the alumni email address is firstname.lastname@alumni.newschool.edu. For instance, if your name was John Smith, your email address would be John.Smith@alumni.newschool.edu. Keep in mind that the first and last name used will be your name as it appears on your academic transcript. If you have a common name it is possible that your email address will include a number or a middle initial. We recommend sending a test email from your alumni email account to an alternate email account to see the way your address appears.
If I have changed my name since graduation or prefer to use a nick name, can I change the way my alumni email address looks?
No, unfortunately we are not able to accommodate requests to make changes to the name used in your alumni email account. The name will remain the same name that appears on your academic transcript.
How do I log into my alumni email account?
Go to http://alumni.newschool.edu (please note that this is not the webmail you see on the New School home page) and enter the username you used for your student email account and your date of birth (in MMDDYY format) for the password. If you are unable to log in or do not remember your student email account username, please contact us.
What if I did not have an email account as a student?
We still have a username created for you. Just contact us and we will provide it to you.
How do I change my password?
Log in to your alumni email account and click on the options box located at the top, center area of the screen underneath the date. The general settings tab is where you will change your password.
Can I have messages forwarded to another account (i.e. Yahoo, Gmail)?
Yes. Using the alumni email account does not require use of Groupwise webmail. To set up an auto-forward, log in to your Groupwise alumni account once, then click on the options box located at the top, center area of the screen underneath the date. Click on the Mailbox Management tab and select "Yes" under "Forward All New Messages." Then enter the email account where you would like to receive your mail in the "Forward to" text box. Click Save at the bottom.
Can I keep my student email account?
Unfortunately, no. Student email accounts will be deactivated within the year following graduation. We encourage recent graduates to begin using their alumni email as soon as they receive them. You can set up an auto-forward in your student account so emails automatically bounce to your alumni account (for the time your student account remains active) and/or set up an auto-reply letting your contacts know they should reach you at your new alumni email address. We recommend you let your contacts know about your new email address as soon as possible, as emails delivered to your student account post-deactivation will not be received.
Can I have messages sent to my student account forwarded to my alumni account?
Yes, but keep in mind that this will only work while your student account is still active. (Students accounts usually deactivate a few months after your degree has been conferred. We will update you on this process before that happens though.) Once the student accounts are deactivated an auto-forward rule from your old account will not work.
How do I move my address book from my student account to my new alumni account?
Unfortunately there isn't an automated way to do this. The best way to transfer contacts from one account to the other is to just enter them manually.
I just graduated. When can I get an alumni account?
2009 graduates will receive their alumni email accounts in the fall of 2009. Until then, continue using your student account. When your alumni account is ready, you will receive an email at your student email address notifying you when it is time to begin the transition to the new account.
I had already logged into my alumni email account successfully but when I tried to log in a second time, my password didn't work. What's happening?
This seems to be a common problem among Mac users. Possibly, your browser saves coded address locations and if you changed your password after first log in, old address code may have been retained causing the new password to act "defective." Contact the Office of Alumni Relations as we may have to reset your password for you.
Can I receive images in my alumni email account?
Yes, you can receive images, photos, etc. in your alumni account.
What is the mailbox capacity?
Your alumni email account mailbox has a 100MB capacity.
I am using my alumni email account but receiving NewSchool alumni-related email in another account. Why?
In order to reach as many alumni as possible with announcements about alumni events, benefits, and other communication, we will not automatically change the email address on file to your alumni account. We have no way of knowing who is actually checking that account. If you would like your alumni email address to be used by the Office of Alumni Relations as your preferred email, please send us an email (alumni@newschool.edu) and let us know.
Please note that you can use your alumni email account to join the NewSchool network on Facebook!
If this page did not answer your question, contact us.