Help Contacts

Primary Support Contact

IT Service Desk (formerly University Help Desk and Dispatch)

IT support for faculty, students and staff.

  • 72 Fifth Avenue, lower level
  • Hours of operation:
    • Monday - Thursday 8:30 a.m. - 9:00 p.m.
    • Friday 8:30 a.m. - 7:00 p.m.
    • Saturday 10 a.m. - 6:00 p.m.
  • Phone – 212.229.5300 HELP (x4357)
  • email –

Additional Support Contacts

Equipment Center

Reservation and checkout of audio and video production equipment for field and studio use.

 Events IT (formerly Media Services)

Schedule training on AV classroom use, AV delivery, or request event support.

 Distributed Learning

Student and faculty support for technical and user issues, training requests, and general inquiry pertaining to Canvas available during business hours.