Help Contacts

Primary Support Contact

IT Central

IT support for faculty, students and staff.

  • 72 Fifth Avenue, Lower Level
  • Hours of operation:
    • Monday - Thursday 9:30 a.m. - 9:00 p.m.
    • Friday 9:00 a.m. - 7:00 p.m.
    • Saturday 9:00 a.m. - 5:00 p.m.
  • Phone – 212.229.5300 HELP (x4357)
  • email – itservicedesk@newschool.edu
  • IT Central Portal (submit a support ticket) – itservicedesk.newschool.edu


Additional Support Contacts

Equipment Center

Reservation and checkout of audio and video production equipment for field and studio use.

  • 55 W 13th Street, Room 921
  • Phone – 212.229.5300 x4556
  • email – eqc@newschool.edu

 Events IT (formerly Media Services)

Schedule training on AV classroom use, AV delivery, or request event support.

 Distributed Learning

Student and faculty support for technical and user issues, training requests, and general inquiry pertaining to Canvas available during business hours.