Report a Problem: Print Output

 

 

Do not fill out this form unless:

  1. Save your file as a PDF or Word document into Work In Progress.
  2. Print your file from Acrobat or Word. NOT your disk, email, or the Internet.
  3. Files must be Letter (8.5" x 11") or Tabloid (11" x 17"), except plotters.
  4. Files must be fewer than 100 pages.

Charges for certifiable technical issues will be credited back to your account. Charges related to user error will not be credited.

Name:
Email: must be New School email address
NetID Username:
New School ID Number: begins with "N"
Date of Printing:
Time of Printing: AM PM
Location:
Classroom:
Open Lab:
Station ID: (Station ID is labeled on every computer and monitor)
Platform: Mac Win
Name of File: (include extention)
Total Pages:
Print Size: 8 1/2 x 11 inches 11 x 17 inches Other (Plotters & Large Format only).
Amount Charged:
Printer Color Printers and Plotters:
i301 Color1 (i-Arnhold Hall 3rd fl.) i301 Color2 (i-Arnhold Hall 3rd fl.)
i407 Large Format Photo Quality Plotter (i-Arnhold Hall 4th fl.)
i407 Color1 (i-Arnhold Hall 4th fl.) i407 Color2 (i-Arnhold Hall 4th fl.)
i802 Plotter 1 (i-Arnhold Hall 8th fl.) K405B Color1 (k-Fashion)
E208 plotter1 (e-AIDL 2nd fl.) E300A plotter1 (e-AIDL 3rd fl.)
E208A Color1 (e-AIDL 2nd fl.) E300A Color1 (e-AIDL 3rd fl.)
D707 Color1 (d-6 E 16th St. 7th fl.) D707 Plotter 1 (d-6 E 16th St. 7th fl.)
N005_Printer 1 (n-Sheila Johnson Basement)
Black & White Printers:
D707_Printer 1 (d-6 E 16th St. 7th fl.) D1131_Printer 1 (d-6 E 16th St. 7th fl.)
E208A_Printer 1 (e-Parsons East 2nd fl.) E300A_Printer 1 (e-Parsons East 2nd fl.)
i301_Printer 1 (i-Arnhold Hall 3rd fl.)
i301_Printer 2 (i-Arnhold Hall 3rd fl.) i301_Printer 3 (i-Arnhold Hall 3rd fl.)
i301_Printer 4 (i-Arnhold Hall 3rd fl.) i401_Printer 1 (i-Arnhold Hall 4th fl.)
i421_Printer 2 (i-Arnhold Hall 4th fl.) i801_Printer 1 (i-Arnhold Hall 8th fl.)
i902_Printer 1 (i-Arnhold Hall 9th fl.) K405B_Printer 1 (k-Fashion)
N003_Printer 1 (n-Sheila Johnson Basement) N005_Printer 1 (n-Sheila Johnson Basement)
Problem Type: Incorrect Charge Printing Error Poor Quality Print Out Other: Explain Below
Problem Description:
(please include error messages
and your work flow)
 

Processing of problem reports may take up to two business days. In the event that you do not receive a reply to your reimbursement/reprint request within two business days, you may submit an inquiry to AT management via at@newschool.edu.