Report a Problem: Print Output
 

 

Do not fill out this form unless:

  1. Save your file as a PDF document into Work In Progress.
  2. Print your file from Acrobat. NOT your disk, email, or the Internet.
  3. Files must be Letter (8.5" x 11") or Tabloid (11" x 17"), except plotters.
  4. Files must be fewer than 100 pages.

Charges for certifiable technical issues will be credited back to your account. Charges related to user error will not be credited.

Name:
New School email: @newschool.edu required
Phone:
NetID Username:
New School ID Number: begins with "N"
Date of Printing:
Time of Printing: AM PM
Location:
Classroom:
Open Lab:
Station ID: (Station ID is labeled on every computer and monitor)
Platform: Mac Workstation Windows Workstation Laptop (Mac, Windows, or other)
Name of File: (include extention)
Total Pages:
Print Size: 8 1/2 x 11 inches 11 x 17 inches Other (Plotters & Large Format only).
Amount Charged:
   
Printers:
Color Printers & Plotters:  
D707 ProColor1 (D-6 E 16th St. 7th fl.) D707 Plotter (D-6 E 16th St. 7th fl.)
E208A ProColor1 (E-AIDL 2nd fl.) E208 Plotter1 (E-AIDL 2nd fl.)
E300A ProColor1 (E-AIDL 3rd fl.) E300A Plotter1 (E-AIDL 3rd fl.)
i301 Color1 (i-Arnhold Hall 3rd fl.) i301 Color2 (i-Arnhold Hall 3rd fl.)
i408 ProColor1 (i-Arnhold Hall 4th fl.) i408 ProColor2 (i-Arnhold Hall 4th fl.)
i421 Color1 (i-Arnhold Hall 4th fl.) i408 Lg. Format Photo Plotter (i-Arn Hall 4th fl.)
i802 Color1 (i-Arnhold Hall 8th fl.) i802 Plotter1 (i-Arnhold Hall 8th fl.)
i802 Plotter2 (i-Arnhold Hall 8th fl.) K400 Color1 (K-Fashion)
K405B ProColor2 (K-Fashion) L1000 Color1 (AMT)
L1000 Color2 (AMT) N005 Color1 (N-Sheila Johnson Basement)
R1103 Color1 (R-Fashion)  
Black & White Printers:  
B073 B&W 1 (B-66 W 11th St. Basement.) D707 B&W 1 (D-6 E 16th St. 7th fl.)
D1131 B&W 1 (D-6 E 16th St. 7th fl.) E208A B&W 1 (E-Parsons East 2nd fl.)
E300A B&W 1 (E-Parsons East 2nd fl.) H500 B&W 1 (H-72 Fifth Ave. 5th fl.)
H600 B&W 1 (H-72 Fifth Ave. 6th fl.) H700 B&W 1 (H-72 Fifth Ave. 7th fl.)
H717 B&W 1 (H-72 Fifth Ave. 7th fl.) i100 B&W 1 (i-Fogelman Library, Lobby)
i301 B&W 1 (i-Arnhold Hall 3rd fl.) i301 B&W 2 (i-Arnhold Hall 3rd fl.)
i301 B&W 3 (i-Arnhold Hall 3rd fl.) i301 B&W 4 (i-Arnhold Hall 3rd fl.)
i401 B&W 1 (i-Arnhold Hall 4th fl.) i421 B&W 2 (i-Arnhold Hall 4th fl.)
i802 B&W 1 (i-Arnhold Hall 8th fl.) i902 B&W 1 (i-Arnhold Hall 9th fl.)
J602 B&W 1 (J-150 West 85th Street, 6th fl.) K405B B&W 1 (K-Fashion)
L200D AV B&W 1 (L-Gimbel Library, 2nd fl.) L200D Circ B&W 1 (L-Gimbel Library, 2nd fl.)
L200D Ref B&W 1 (L-Gimbel Library, 2nd fl.) L1000 B&W 1 (AMT)
L1000 B&W 2 (AMT) N003 B&W 1 (N-Sheila Johnson Basement)
N005 B&W 1 (N-Sheila Johnson Basement) R1103 B&W 1 (R-232 40th Street)
X202-B&W1 (X-Student Center) ZLobby B&W 1 (Z-Drama School, Lobby)
Problem Type: Incorrect Charge Printing Error Poor Quality Print Out Other: Explain Below
Problem Description:
(please include error messages
and your work flow)
 

Processing of problem reports may take up to two business days. In the event that you do not receive a reply to your reimbursement/reprint request within two business days, you may submit an inquiry to AT management via at@newschool.edu.