Report a Problem: Print Output
 

 

If your Printing Account has been charged, but you did not receive the expected output due to a technical problem with lab or classroom equipment, please complete the form below in consideration of a refund or a reprint. Charges for certifiable technical issues will be credited back to your account. Charges related to user error will not be credited.

Processing of Problem Reports may take up to two business days. In the event that you do not receive a reply to your reimbursement/reprint request within two business days, you may submit an inquiry to AT management via at@newschool.edu.

Name:
Email:
NetID Username:
New School ID Number: begins with "N"
Date of Printing:
Time of Printing: AM PM
Location:
Classroom:
Open Lab:
Station ID: (Station ID is labeled on every computer and monitor)
Platform: Mac Win
Name of File: (include extention)
Total Pages:
Print Size: 8 1/2 x 11 inches 11 x 17 inches Other (Plotters & Large Format only).
Amount Charged:
Printer Color Printers and Plotters:
i407 Large Format Photo Quality Plotter (i-Arnhold Hall 4th fl.)
i407 Color1 (i-Arnhold Hall 4th fl.) i407 Color2 (i-Arnhold Hall 4th fl.)
i802 Plotter 1 (i-Arnhold Hall 8th fl.) K405B Color1 (k-Fashion)
E208 plotter1 (e-AIDL 2nd fl.) E300A plotter1 (e-AIDL 3rd fl.)
E208A Color1 (e-AIDL 2nd fl.) E300A Color1 (e-AIDL 3rd fl.)
D707 Color1 (d-6 E 16th St. 7th fl.) D707 Plotter 1 (d-6 E 16th St. 7th fl.)
Black & White Printers:
D707_Printer 1 (d-6 E 16th St. 7th fl.) D1131_Printer 1 (d-6 E 16th St. 7th fl.)
E208A_Printer 1 (e-AIDL 2nd fl.) E300A_Printer 1 (e-AIDL 2nd fl.)
F014_Printer 1 (f-Fogelman Grd fl.) i301_Printer 1 (i-Arnhold Hall 3rd fl.)
i301_Printer 2 (i-Arnhold Hall 3rd fl.) i301_Printer 3 (i-Arnhold Hall 3rd fl.)
i301_Printer 4 (i-Arnhold Hall 3rd fl.) i401_Printer 1 (i-Arnhold Hall 4th fl.)
i421_Printer 2 (i-Arnhold Hall 4th fl.) i801_Printer 1 (i-Arnhold Hall 8th fl.)
i902_Printer 1 (i-Arnhold Hall 9th fl.) K405B_Printer 1 (k-Fashion)
Problem Type: Incorrect Charge Printing Error Poor Quality Print Out Other: Explain Below
Problem Description:
(please include error messages
and your work flow)