Human-Centered Healthcare

Courses 

Design Thinking for Human-Centered Healthcare

Taking a project-based approach to learning, this course introduces methods for applying design thinking to healthcare challenges. You develop strategies for creating a more human-centered experience for patients, staff, clinicians, and caregivers.

Designing Care Experiences and Interactions

Use case studies and self-initiated projects to learn how design actions — the configuration of spaces, enhancement of tools, and deployment of new communications strategies — can produce value for both patients and providers. This course emphasizes evidence-based practice.

Designing Care Services and Systems

Explore how systems of care are being transformed through design. Subjects of inquiry include digital solutions for healthcare delivery, product service systems that reduce environmental footprint, and other success stories.

“Healthcare and design are two fields that have a direct impact on human lives. Brought together, they have the potential to foster wellness and improve our experience from birth to death.”

Program Highlights

Who Should Enroll

• Healthcare administrators interested in developing concrete proposals for systems-level initiatives
• Designers who would like to develop a systems and service design portfolio 
• Creative professionals seeking experience in healthcare contexts

What You’ll Gain

• Tools for identifying opportunities to shape or reshape the healthcare experience
• The ability to apply service design tools such as service blueprints, journey maps, and personas
• A framework for building empathy in your organization or practice

How You’ll Learn

• Engaging video lectures and interviews with industry experts
• Direct interaction with faculty practitioners at the top of their fields
• Online collaboration in small classes, supported by video conferencing
• Project-based learning focused on developing real-world skills and portfolio assets
• Flexibility to review course content and complete assignments at any time
  

Why The New School?

The professional landscape as we’ve known it has changed dramatically, and ongoing learning is more important now than ever before. At The New School, we champion every student’s creativity and growth. By combining integrated disciplines with collaborative problem solving, we deliver an immersive, transformative learning experience. With the leadership of Parsons School of Design — ranked #1 in the United States* — our faculty imparts the critical expertise students need to advance their careers or pivot to new ones in a constantly evolving world.

*Quacquarelli Symonds World University Rankings (2022).