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IT Distributed Service Desks

InformationInformation Technology will have distributed Service Desks at three locations during the first week of classes Monday, August 31, 2015 - Friday, September 4, 2015.

Please stop by at any of these times...

  • 8:30 a.m. - 10:00 a.m.
  • 11:30 a.m. - 1:00 p.m.
  • 5:00 p.m. - 6:30 p.m.

...at any of these locations

  • 66 West 12th Street (Lobby)
  • 63 5th Ave (Lobby)
  • 55 West 13th Street (2nd floor)

Please come by one of our Service Desks with any questions on technology resources and services. We’re here to help you through your first week of class! The distributed Service Desk will be located at the lobby areas of 66 West 12th Street, 63 5th Ave, and 55 West 13th Street (2nd floor).

Software and Hardware Upgrades for Fall 2015

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Every summer, we go through extensive software and hardware upgrades in preparation for the Fall term. We are excited to inform you of the following major upgrades!

  • Solid-state drives were installed on Mac stations at the Arnold Hall 8th floor computer lab. You will experience a shorter startup time, and a much faster overall performance on these computers.
  • Software was updated to their most recent versions, such as Adobe Creative Cloud 2015. Additionally, we updated our Mac operating system to Yosemite 10.10 for a seamless transition between your personal computer and lab stations.
  • We have a new user interface for our computers which is based on the university’s new branding and image.
  • We installed a new, state of the art, Trident 88, 16 channel eight-buss analog console in Audio 03 located on the 8th floor of Arnold Hall. As an additional upgrade to Audio 03, we installed 2 new preamps: Grace M201 and Manley TNT. This new setup is used in professional studios and we are looking forward to everyone using the upgraded facility.
  • The C24 mixing console (formerly installed in Audio 03) is now located in Audio 02, providing a more robust audio mixing environment. This will provide more usage efficiency to accommodate the expanding community.

Setting Up Your Mobile Device

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Welcome again to the Fall 2015 term. Continuing with our series of news stories about getting set up for the new academic year, we bring you these tips to help you set up your mobile device, encouraging you to take advantage of various offerings available to you. You may want to take a moment to setup some tools on your mobile device so they will be set for you once you begin your classes.

Your ‘newschool’ Wireless Network Connection
The entire Innovation Center is equipped for wireless access available to you personal laptop. Connecting to the wireless network is simple and requires you to authenticate only once per device and it will automatically join the network every time you come in range, without you having to do anything. Please see our  instructions to connect your devices to the ‘newschool’ network.

Install ‘The New School’ Mobile App
The New School mobile app is available for download on Apple and Android devices from iTunes and the Google Play Apps Market Place.

Install Google Apps and configure them for your New School Google Apps
Google offers a variety of mobile apps for Android and Apple devices, such as Mail, Calendar, Drive, Docs, and Sheets. All of these apps can be configured to work with you New School Google Apps account.

POP/IMAP Mail Client Setup
When configuring a mobile device or a mail client, we recommended configuring your device for IMAP. Unlike POP, IMAP offers two-way communication between your New School Email and your mobile device. Full setup instructions are available on our website.

Install the Canvas App
Canvas Mobile Apps are available for Apple devices in the iTunes App Store and at Google Play for Android devices. The mobile app allows you to monitor your course activity on the go.

Office 365 Mobile Setup
Microsoft Office 365 is a suite of web-based applications and services, as well as an application you can download and install on mobile devices. Set up Office 365 on your mobile device.

If you have any question or require assistance with your setup, please contact IT Central at itcentral@newschool.edu, or submit a support ticket online at itservicedesk.newschool.edu.

Remaining Orientation Events

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With just a few days left before the start of classes there are still a few orientation events. Drop by to get a full overview of all of the technology resources available to you both on and off campus as a student.

New Student Orientation 
Up until Friday, August 28 academic orientations will be taking place. IT Central representatives will be located at University Center, 63 5th Ave, lower level, UL106 on Thursday and Friday from 12:00 - 5:00 p.m. Stop by if you have any questions about our technology resources.

Classroom AV/Software Setup Overview
Come and meet your relationship managers, and get a hands on overview on classroom AV, and software components to get a head start to the semester! We will be in the following rooms:

  • Thursday: 6 East 16th Street, room 905, 10:00 a.m. - 12:00 p.m. and 5:00 p.m. - 7:00 p.m.
  • Friday: 6 East 16th Street, room 607. 10:00 a.m. - 12:00 p.m. and 5:00 p.m. - 7:00 p.m.

Learning Spaces Workshops
Are you interested in getting an in depth overview of the technology resources available to you? There are so many technology resources the New School has to offer. Please join us at one of our orientation sessions! These workshops will take place at University Center, 63 Fifth Avenue, lower level, room UL107 Thursday, August 27, 2014 10:30 - 11:30 a.m. and 3:30 - 4:30 p.m.. Each session is 30-45 min long and it focuses on a hands on approach for a successful and smooth sailing use of the technology resources we have to offer.

IT Distributed Service Desks
Information Technology will have distributed Service Desks at three locations during the first week of classes Monday, August 31, 2015 - Friday, September 4, 2015 8:30 a.m. - 10:00 a.m., 11:30 a.m. - 1:00 p.m., and 5:00 p.m. - 6:30 p.m. . Please come by one of our Service Desks with any questions on technology resources and services. We’re here to help you through your first week of class! The distributed Service Desk will be located at the lobby areas of 66 West 12th Street, 63 5th Ave, and 55 West 13th Street (2nd floor).

We look forward to seeing you on campus at one of these orientation events.

Setting Up Your Laptop

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As you start the term, you may want to take a moment and setup your laptop in order to take advantage of some of the great features and tools available to you on your personal laptop. Below is an itemized list of features with links to instructional content to help guide your installation

WiFi Your ‘newschool’ Wireless Network Connection

The entire Innovation Center is equipped for wireless access available to you personal laptop. Connecting to the wireless network is simple and requires you to authenticate only once per device and it will automatically join the network every time you come in range, without you having to do anything. Please see the linked instructions to connect your devices to the ‘newschool’ network.

Cloud Your Adobe Creative Cloud Subscription

The New School provides all students (enrolled in the current term) with subscriptions for the full Adobe Creative Cloud suite of applications. Adobe Creative Cloud subscriptions allow you to install Adobe Creative Cloud software on your personal computer. In order to access your subscription for Adobe Creative Cloud and download the software on your personal computer, login to MyNewSchool and select the ‘Services’ tab. In the Adobe channel you will find the links needed. For additional information, FAQ, and download instructions, see the Adobe Creative Cloud Subscriptions section of the IT website.

Printer Wireless Printing in Campus Learning Spaces

The Innovation Center features two printers for general use: one B&W, the other color. These printers are available from all workstations in the Innovation Center and the drivers can also be installed on your personal laptop for wireless printing. Please see our instructions to install the printer drivers.

Image File Wireless Scanning in the Innovation Center

The technology learning space also features 3 wireless scanners which can be operated directly from your laptop (with a driver installation now available for download). Please see our wireless scanning instructions.

Video Camera Air Media Display Capability in Innovation Center Huddle Spaces

Through Air Media technology there are several large screen monitors and one projection screen where you can present your desktop screen to others directly from your laptop. Please see the instructions available onsite.

Shield Free AntiVirus

The New School offers the latest version of Symantec Endpoint Protection as a free download. We recommend that you install anti-virus software on all your personally-owned computers, including Macs. To get the software, log in to MyNewSchool and go to the "Services" tab. Look in the Information Technology channel under "Deals". To participate, you will be asked to agree to a License Agreement, enter your secure NetID username and password, and download and install the software. This version of Symantec Anti-Virus is meant for personally-owned computers only. It is not intended for use on New School owned computers, which use Symantec Endpoint Protection instead.

If you have any question or require assistance with your setup, please contant IT Central at itcentral@newschool.edu, or submit a support ticket online at itservicedesk.newschool.edu.

Course Catalog Updates

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As the new academic year begins, Information Technology has released a set of newly developed tools for use on the course catalog. Following is a list of the key enhancements.

The Search Bar
The easiest way to look for classes is via the search bar. You can search by course name, department, instructor, subject, or by 'topic.

Advanced Search and Sort Capabilities
If you need to filter your results or just browse using more parameters, click the 'More Search Options' button to show a bunch of advanced search options including day, time, status, and more.

Dynamic Course Listings
The course listing changes live depending on what you search or select. Click on the course to expand into more info or click "Course Page" to view the full information for each course.

We hope you find these new features helpful in you course searches. If you would like to provide any feedback, we invite you to submit your comments through the New Course Catalog Feedback form. When you visit the course catalog you will be prompted to take a guided tour of these new features.

Changes in MyNewSchool

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As you may have already seen, we have made some significant improvements to MyNewSchool this summer. Below are some quick highlights of these new features and some information detailing how the MyNewSchool portal is designed to best serve you and your specific needs:

FULLY CUSTOMIZABLE ‘ME’ PAGE
You may also notice that the 'Me' page is now fully customizable, meaning that you have total control of the content you would like to display. With this feature, you can add, remove and reorganize content however you see fit.

NOW MORE CONTENT AVAILABLE
In order to make customization worthwhile, we have developed a set of custom portlets (available through the ‘Add Content’ menu) so that you have a variety of options to choose from when deciding how the MyNewSchool portal can best serve you. Whether it is ‘Student Accounts’, ‘Financial Aid’, ‘Student Grades’ or other content that is most important to you, you now have a variety of new options available to you to place wherever you like on the 'Me' page.

NEW APPS SLIDER
The three bar icon in the upper-right corner of the page, opens a panel on the right side of your web broswer, providing direct links to a variety of technology services and tools at The New School, including a few additional services newly enabled for single sign-on.

CHANGE PROFILE PICTURE
From the time we launched the new MyNewSchool, we have heard feedback indicating that you would like the ability to customize the profile image. You can now make use of a custom feature which allows you to post any image you like as your personal MyNewSchool profile picture. To change your image, just click the profile picture and follow the prompts.

When you next login to MyNewSchool, look out for our automated tour feature which will give you a guided tour of these new features right there in the MyNewSchool portal itself. If you have any question, please contact IT Central at itcentral@newschool.edu, or submit a support ticket online at itservicedesk.newschool.edu.

EQC Upgrades for Fall 2015

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The Equipment Center on the 9th floor of Arnold hall is dedicated to maintaining a well rounded, and state of the art video, audio, and photographic inventory for use by students and faculty to complete course work. Below are the upgrades we have made to our inventory in preparation for Fall 2015 - Spring 2016 terms.

General Access

  • More Canon 70D Kits have been added to our inventory, replacing old 60D kits. This will allow for higher quality DSLR kits for the entire student population. Better video quality and better still image quality = higher quality finished projects.
  • More Tripods have also been added to our inventory. These new small tripods are slightly lighter than our current inventory of tripods, your back will probably be thanking you for checking one of these out.
  • More Wireless Microphone Kits have been added to our inventory. Our Wireless Microphone kits have been super popular over the last few years with students from several departments using them for all sorts of projects. Wireless mics are great for interviews, mic’ing actors, basically anytime you want to avoid wires.
  • More Zoom H4n Kits will be on the shelf this fall. The Zoom H4n is one of the most popular recording devices in the EQC from last year. Hopefully this semester more Zoom recorders will be available for walk-ins with our expanded inventory of these dual input, battery powered audio recorders.
  • More Studio Microphones have been added to the inventory as well, a pair of AKG C 414 XL II Reference Recording Microphones which are great for lead vocals, solos, and miking applications. We have also added a pair of Neumann KM 184 microphones which are great for recording percussion, cymbals or brass instruments.


Advanced Access

  • Expanded inventory of our Canon 6D Kits; the EQC has added more 6D kits to handle the demand from last year. More kits will mean more available high-end tools for completing projects. The new 6D population replaced some of our older, and more fragile Canon 5D Mark II Kits. Only 5 of these will be available for checkouts this semester, but we will have 25 of the more reliable Canon 6D Kits available for checkout.
  • The Panasonic HMC-150 kits were retired this summer….. ( please take a moment of silence to remember this beloved piece of gear) They have been replaced with the new Sony PXW-70X. The Sony PXW-70X is a more professional version of our current general access Sony NX-70U Kit. The Sony NX-70X has better HD video quality, is more compact, and lighter than the Panasonic camera it is replacing.
  • Also, say goodbye to the Edirol 4 channel recorders and say hello to the much more portable Zoom H6. With 20 hrs of battery life, four XLR/TRS combo inputs complete with onboard microphone preamps, and weighing less than 1 pound the ZOOM H6 is more portable and powerful than our much older Edirol Kits.
  • DSLR Shoulder Mounts got an upgrade! The EQC scrapped the old shoulder mounts from previous years and got new aluminum shoulder mounts. These new shoulder mounts are more durable, easier to use, and are far more stable than our old model. Videos shot on DSLR and even on the Sony Video Cameras will be much smoother when using these new devices.

For additional information, see the Equipment Center section of our website. If you are new to the reservation system, you may refer to the Equipment Center Reservation Guide (PDF), which will show you how to get started reserving equipment.

New 'My Announcements' in MyNewSchool

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Starting today, a new channel is available to students in MyNewSchool called 'My Announcements.' The 'My Announcements' channel is a content feed where you'll receive messages about all that’s new and important in your specific field of study and for your experience at The New School.

In 'My Announcements', you’ll find important information and updates posted, as well as great events, informative workshops, special offers, opportunities, and more. As much of the messaging will pertain to academic program information, this channel will be a fixed feature in the Academics tab in MyNewSchool. Check in regularly for updates and postings.

Additional Formats for Published Google Sheets

In New School Google Sheets, when you want to share a spreadsheet with a large audience, you can publish the file as a web page. Once your spreadsheet is published, New School Google Apps provides you with a URL that can be sent to whomever you like, or can even be embedded into a website.

_gOOGLEsHEETSfORMATSGoogle has recently released some new options with this feature which will allow you to publish your New School Google spreadsheets in five additional formats. You can now publish your speadsheets as comma-separated values (.csv), tab-separated values (.tsv), a PDF document (.pdf), a Microsoft Excel® spreadsheet (.xlsx), or an OpenDocument spreadsheet (.ods). The document URL provided, when opened in a web browser, will simply download the spreadsheet in the format you selected.

You may try this new feature out in New School Google Sheets on the web today.