The New School understands that parents and family members are emotionally and often financially invested in their students' education. We also know that parents offer critical support to encourage student success, yet if a parent contacts a university office to ask about his or her student’s grades, balance due, or course schedule, he or she will likely hear the staff member say something about the
Family Educational Rights Privacy Act (FERPA).
FERPA gives parents certain rights with respect to their children’s educational records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level. The New School is prohibited from disclosing student educational records to anyone, even a parent. On the one hand, we claim parents are partners in their students’ education, yet on the other, we are seemingly withholding critical information that would help parents help their students. Please keep in mind that The New School must adhere to FERPA guidelines and by law cannot share information about a student’s records with third parties without the student’s consent. While this situation is sometimes frustrating, it is also an opportunity for students to learn and practice self-advocacy skills.
To facilitate parents’ efforts to support their students, we have created the
New School Parent Portal, for which parents can sign up. There, a parent can request a FERPA waiver in order to view his or her student's schedule, enrollment status (credits earned, and declared major and minor), grades, and grade point average (GPA). Students must grant permission to view this information and can revoke these privileges at any time.
Students can also designate an authorized user (parent, relative, guardian, employer, etc.) to view their accounts and make payments on their behalf via
my.newschool.edu. If a student designates an authorized user, the user will receive notification emails such as new invoices to view, payments due on a payment plan, etc.