• Things You Need To Know

    Financial Services

    To learn more about the following services, log in to

    • Electronic refunds directed to your bank account
    • Payment Plan
    • Web Check/ACH Payment
    • Credit Card Payment (subject to convenience fee)
    • Designate Authorized Users
    • Electronic Invoices
    • Financial Aid Status

    In an effort to offer greater access to invoice and payment information and to reduce the impact on our environment, The New School issues electronic invoices. Students do not receive a paper invoice at their official mailing address and will instead receive a notification at their New School email account ( when an invoice is ready to be viewed.

    For more information, visit the Student Financial Services, contact Student Financial Services at 212.229.8930, or send an email to

    Online Resources

    Canvas Orientation for Online Classes

    Your online classes will appear in Canvas on the first day of the semester. The first few days are reserved for orientation to Canvas and online learning. You will receive an email at your New School ( email account giving you instructions for logging in to Canvas. Requests for user support or training and general inquiries about Canvas should be directed to Distributed Education. Call 212.229.8947 x4463 during business hours or send an email to

    Computer Hardware and Software

    For all online classes, you will need access to a computer, an internet connection, and a current version of a browser. A broadband Internet connection is desirable for online students. For classes using digital design or graphics programs, a broadband Internet connection is essential. For some classes, a printer, scanner, and additional software, such as Adobe Photoshop or Illustrator, may be required. If special hardware or software is required for any class, your instructor will let you know as soon as the semester begins.

    Computer and Technology Discounts

    As a New School student, you have access to great deals on computer software and hardware. Visit the Services tab in, in the Information Technology Services section, for more information.

    University Policies and Procedures

    There are certain privileges, rights, and responsibilities associated with membership in The New School community. It is important that you are familiar with the university's policies and procedures which ensure that your experience here is a positive one. For more information, visit the Student Rights and Responsibilities website.

    Safety and Preparedness

    The safety of our students is The New School's first priority. As an online student who may not be on campus, we believe that you should be familiar with the safety and preparedness procedures adopted by The New School. For more information, visit our safety website.

    New School ID card

    The newcard is the official identification card of The New School. An online-only student is eligible to receive a non-photo newcard once he or she has registered for classes and paid tuition, or made tuition payment arrangements. Non-photo newcards will be mailed to online students upon request. If you would like your newcard sent to you, email

    If you plan to use New School facilities such as Academic Technology labs and university libraries or attend on-campus events, you must obtain a newcard with a photo. To do so, you should plan to visit Campus Card Services at 72 Fifth Avenue (at 13th Street), lower level. For more information on obtaining your newcard, visit the newcard webpage.

    Academic Calendar

    The New School's academic calendar is available here. Be sure to familiarize yourself with important dates such as the start and end of classes and university holidays.

    University Learning Center

    The University Learning Center (ULC) provides academic support in undergraduate and graduate writing, math, and ESL. Students are served through one-on-one tutoring sessions with trained tutors, either in person or via Skype, on an as-needed or weekly basis. Appointments can be scheduled in advance on Starfish, or students can simply walk in. Skype appointments and weekly sessions must be booked directly through the ULC; please email or call 212.229.5121.

    The ULC also holds a variety of skill-building workshops, such as Time Management, Research Writing, and Oral Presentations. Many of these workshops are available by Livestream for those who cannot attend in person. For more information, visit the ULC website.