Students who have comparable medical and mental health coverage under another insurance plan can waive participation in the student health insurance plan by completing an online waiver form. In order to have the Student Health Insurance Fee waived from your billing statement, your completed online waiver form must be submitted by October 2, 2015, for the fall semester or by February 26, 2016, for the spring semester if you were not registered in the fall.
Please note that it is your responsibility to check your student account using MyNewSchool Online Services approximately two (2) business days after submitting the online waiver form to verify that the appropriate credit appears on your student account. Student Health Services and Student Health Insurance fees are not applied to and/or waived from your student account until one to two days after you have registered for classes.
The New School sets waiver deadlines in order to comply with its obligations to Aetna Student Health. Therefore, if you do not submit the online waiver form by the appropriate deadline, the Health Fee(s) will remain on your account and you will be responsible for payment of the fee(s). Absolutely no refunds will be made for Student Health Insurance or Student Health Services after the semester deadline.
If you miss the fall semester waiver deadline, you cannot waive the Health Fee(s) for the fall semester. You can, however, choose to waive the Health Fee(s) for the spring semester at the time you register, provided you meet the following criteria:
If you miss the spring waiver deadline, you cannot waive the Health Fee(s) for the spring semester. You can, however, choose to waive the Health Fee(s) for the fall 2016 semester by submitting an online waiver form by the appropriate date.
It is ultimately students' responsibility to review their accounts to verify that all charges are accurate. Students are responsible for verifying that the charge(s) is waived after an online waiver form has been submitted. Students can monitor their accounts through my.newschool.edu (click on Electronic Bills, View Account Activity).
Online waivers for the Aetna Accident and Sickness Student Insurance Plan will be accepted only until the following semester deadlines:
Under certain circumstances, students can appeal the waiver deadline. Visit www.universityhealthplans.com (select the New School link) or contact University Health Plans at 800.437.6448 for more information. Deadlines for submitting a formal appeal are as follows:
Student Health Insurance OfficeStudent Health Services80 Fifth Avenue, 3rd floorNew York, NY 10011212.229.1671, option 3Fax: 212.614.7484
Office HoursMonday–Thursday9:00 a.m.–5:00 p.m.
Friday10:00 a.m.-5:00 p.m.(except university holidays)
Medical and Mental Health Resources
Online Waiver Form
Insurance Plan Brochure (PDF)
Aetna Navigator (PDF)
Aetna Vision (PDF)
Substance Abuse Benefits (PDF)
How to Read My EOB (PDF)
Dental Options (PDF)
For questions about insurance benefits, claims processing, inpatient admission pre-certification and ID cards (including lost ID cards) contact
Aetna Student HealthOne Charles ParkBoston, MA 02142800.878.1927Fax: firstname.lastname@example.org