Information Technology provides telephone and voicemail services and support.

Available To

  • Faculty
  • Staff

Getting Started

Calling instructions and voicemail instructions are available for your reference. You can also download a guide of basic functions for Cisco Unity Voicemail (PDF)


If you are having trouble with an existing line, such as a lack of a dial tone or audio deficiencies, or for voicemail support such as resetting your passcode, please submit a Repair Request.

For changes to existing phone service please submit a Service Request

For individual moves submit IT service request and NetFacilities work orders. (Log into NetFacilities with your New School email address and password).
For large-scale reorganizations contact Campus Planning in the Buildings office at 212.229.5456 or send an email to buildings@newschool.edu.  

Additional Information

Please note that some calling restrictions exist on university telephones. All 411, 555-1212, and 900 numbers are blocked.