Information Technology


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New Image Editing Tools in Slides & Drawings

image-editGoogle Slides and Drawings have been made easier for you to present your images how you want. Slides and Drawings will now let you edit images right within your presentation.

You can crop, mask, and add borders to images without leaving your New School Google Slides/Presentations or Drawings. Just select an image and you'll see this functionality appear in the toolbar, Format menu, and context menu. You can adjust and customize images you have added.

How-to information and details are available on Google's support site and blog.

Heartbleed Bug and Sesitive Information

heartbleedYou may have heard this week about the discovery of a severe vulnerability that has affected the security of many websites. This flaw, called the Heartbleed bug, was discovered Monday in a popular open-source software package, OpenSSL, that is used to encrypt usernames, passwords, and other sensitive communications between a person’s browser and a website. (Not all websites that use OpenSSL are vulnerable, however.)

Fixes for this flaw have been announced, and we are now working to quickly identify all systems affected at The New School. Most core systems have either been patched or are not vulnerable to this bug. MyNewSchool, Banner, and Touchnet (a credit card payment system), for example, are safe to use. Google has also announced that its core services, including GMail and Apps, have been patched.

Even though most of our systems were not vulnerable, situations like this provide a useful reminder to change your password for added security. If you have concerns about securely connecting to any New School website because of this flaw, contact the New School IT Help Desk at

For non–New School websites, such as your bank and your personal email, you may wish to check online or wait to receive notification from the site operator that the system is safe to use. If no information is available, contact the site to confirm that it has not been affected by this vulnerability. You can use this Heartbleed test site to test websites’ vulnerability as well, but be sure to read the test site’s FAQ to understand the validity of the results.

Printing Best Practices Session

To help students with their printing before finals, a drop-in open session on printing best practices will be held on April 22 from 3:00 to 5:00 p.m. at 55 West 13th Street, room 804.

Bring your files and/or print related questions, we will help you succeed!

Service Outage Page

outage-key2We now have a way for you to find out whether a core IT service is down without calling the Help Desk. The new IT core services outage page shows you the current status of core services and lets you know about planned outages for a service and when they will take place. You can subscribe to this page and receive an email anytime there is a planned or unplanned outage.

Extended Hours in The Labs


We are happy to announce that the Arnhold Hall (55 West 13th Street.) 3rd & 8th fl. labs will be open for extended hours to accommodate your technology needs as we approach the end of the term.

Beginning the evening of Monday, April 21, 2014 Arnhold Hall (55 West 13th Street.) 3rd & 8th fl. labs will remain open an additional 2 hours (until 1:30 a.m.). Please see our full lab hours calendar for more details.

Please also note the following items pertaining to overnights in the labs at 55 West 13th Street.

  • POC and EQC will close as per usual schedule.
  • All In-House Equipment due back 30 minutes prior to Equipment Center closing.
  • No station or suite reservation during overnights. Students may use all stations on a walk-in basis.
  • POC color printouts will be retrieved by the lab supervisor hourly. POC large format printouts will be handled during regular business hours.

Be on the Lookout for Phishing Scams


Recently, there has been an increase in the number of phishing emails being sent from New School email addresses. These emails typically direct the reader to a web page that requests account information such as usernames and passwords. Please be aware that the New School's Information Technology department, including the Help Desk, or any other university department will NEVER request account information from you in this manner. These emails should be ignored.

If you think you've been the victim of a phishing email and given out an account name and password, credit card information, or other account information, you should visit to change your password, and contact the Help Desk at or by calling 212.229.5300 x2828.

To learn more, visit our Security Advisories page.