Report a Problem

 

 

Dispatch

Call 212-229-5300 x4538 for technical support during class.

Report: Building address and room number, equipment ID, specific problem, error messages, your contact number, and trouble-shooting steps taken.

Academic Technology is pleased to offer on-site support. We appreciate your patience as we travel between buildings.

Events IT

(Formerly Media Services)
212.229.5300 ext. 2310
avdept@newschool.edu

Media Services is the contact for event support including:

  • Malcolm Klein
  • Orozco
  • Tishman
  • Wollman
  • University Hall


Schedule AV Delivery or Event Support in MyNewSchool, under the Faculty or Employee tab, in the Academic Technology section.

Submit a separate report for each problem. The problem will first be tested by staff and, if necessary, logged into
our reporting system for follow-up by technicians. We appreciate your input in reporting technical problems.

Name: 

Department:

   

Email:

(so we can communicate)
Phone:

Date of Problem:

 

Time of Problem:

 

Location of Problem:

Room:
Lab:

Platform:

Mac Win Other

Problem Type:

Equipment ID:

Problem Description:
(specific error messages and trouble-shooting steps taken)