• Mail Services

    The Mission of the New School Mail Services Department is to provide all faculty, staff, and students with cost-effective, accurate, expedient receipt, processing, and distribution of all mail and parcels, exceeding customer expectations while adhering to the policies and procedures of the United States Postal Service.

    The Mail Services Department, located on the lower level of the 55 West 13th Street building, is the center of mail communication at The New School. The department is open Monday through Friday, 9:00 a.m. to 5:00 p.m. Mail Services' general contact number is 212.229.5301, and the fax number is 212.229.5984.

    Mail Services delivers mail to the various campus locations twice daily between the hours of 10:30 a.m. and 2:30 p.m. Mail Services records and dispatches all overnight express mail (FedEx, UPS, DHL, USPS Express, etc.) via each mail run. Large boxes and packages are dispatched to facilities for delivery.

    All outgoing and interoffice mail should be prepared and ready for pickup by the designated time outlined in the Schedule of Mail Delivery and Pickup Times. For prompt processing of outgoing mail, please provide a valid Index or FOAP number with your mail. 

    Important: Please separate first-class, international, and interoffice mail to expedite processing.

    For answers to commonly asked questions, please visit the FAQ page.

  • First-Class Mail (Domestic)

    All first-class mail received in Mail Services by 4:30 p.m. is processed and delivered to the United States Postal Service the same day. 

    For prompt processing, you must provide a valid Index or FOAP number with your mail. Mail Services will not pick up or process any mail without a FOAP.  

    First-class, international, and interoffice mail must be separated by a rubber bank or clip for faster processing.

    The Postal Service requires all mailers to follow certain addressing guidelines that allow the efficient processing of letter-size mail.

    Example of correct addressing format:

    Required FieldExample
    Person's Name or Title:President 
    Company Name:The New School
    Delivery Address:66 West 12th Street
    City, State, and ZIP Code:New York, NY 10011-8603


    All mail must have a complete delivery address, a valid ZIP code, and a return address.

    The ZIP code is the last item in the delivery address. It is extremely important and must be included. If you need the ZIP code for a specific address, you can use the Zip Code Lookup tool on the U.S. Postal Service (USPS) website.

    New School Mail Services Requirements

    Use the following guidelines to prepare your mail:

    • Use a complete, correctly formatted address.
    • Do not print or make any markings in the Barcode Clear Zone, which is the area 4 3/4 inches from the lower right edge and 5/8 inch from the bottom of the mail piece. The Post Office sprays the delivery point barcode in this area, which speeds delivery of your mail.
    • Forwarding instructions, such as Express Mail, Special Delivery, Priority Mail, Insured, Registered or Certified Mail, should be clearly written on the mid-left corner of the envelope.

    International Mail

    All letter-size international mail is sent through the USPS. Please call Mail Services for information on other international mail services such as Express Mail International Service, Parcel Post. It is very important for your department to have all International mail addressed correctly.

    Required FieldExample
    Recipient's NameJane Smith
    Street Address or P.O. Box123 Russell Drive
    Postal Code, City, Province, or StateLondon W1P6HQ
    Full Country Name, CapitalizedENGLAND

    HOW TO: Preparing International Mail

    • Separate international mail from domestic mail.
    • "Airmail" should be stamped on letters and printed clearly on packages.
    • The last line of an international mail address should be the country name, capitalized and spelled out correctly.
    • Special services (Registered, Insured, and Return Receipt) are also available for international mail. However, international mail cannot be sent Certified.
    • Your department's Index or FOAP number must be marked or attached to your mail.

    Special Mail Service Categories

    Charges for these services are in addition to the postage.

    Certified Mail

    Provides proof of mailing at time of mailing and the date and time of delivery or attempted delivery. Return Receipt can be added to confirm delivery.

    Insured Mail

    Provides coverage against loss or damage.

    Fee based on value of item(s). Return Receipt can be added to confirm delivery.

    Registered Mail

    Provides maximum security. Includes proof of mailing at time of mailing and the date and time of delivery or attempted delivery. Insurance can be added. Fee based on value of item(s). Return Receipt can be added to confirm delivery.

    USPS Tracking

    Provides the date and time of delivery or attempted delivery. Free with select services.

    Signature Confirmation

    Provides the date and time of delivery or attempted delivery and the name of the person who signed for the item(s). You can request a printed copy of the signature.

    Return Receipt

    Provides a postcard or electronic notification with the date of delivery and recipient signature.

    Restricted Delivery

    Confirms that only a specified person, or authorized agent, will receive a piece of mail. This service is available only if you also purchase Certified Mail, Insured Mail, Signature Confirmation, or Registered Mail.

    Business Reply Mail

    Business Reply Mail (BRM) allows you to receive First-Class mail back from the addressee by paying postage only on the returned mail. For example, if you mail 2,000 pieces and only receive 600 responses, you only pay postage for the 600 returned pieces. This is an option to consider instead of putting postage stamps on envelopes and losing postage on the pieces not returned.

    BRM requires a permit from the USPS with an annual fee of $150.00. The BRE (Business Reply Envelope) or BRC (Business Reply Card) must conform to specific BRM design formatting to qualify, including the unique ZIP+4 code assigned by the USPS for our address. Although issued for the same address, BRE and BRC's have different ZIP+4 codes.

    ZIP+4 Codes for The New School, 66 West 12th Street Address

    Type of BRM or BRC Zip Code
    Oversize Business Reply Envelope 10114-1971
    #10 Business Reply Envelope 10114-0059
    Business Reply Card 10114-0185
    International Business Reply Envelope 10114-1015
    International Business Reply Card 10114-1018

    There are three BRM payment options.

    Please see page 37 of the price list document (PDF) for current payment options.

    For additional information on BRM or QBRM mail piece design, please contact Cecil Eversley, Mail Services manager, at extension 5302.

    Please Note: ZIP+4 bar code has 52 bars; a delivery point bar code (DPBC) has 62 bars.


    Only authorized publishers and registered news agents may mail publications at Periodicals rates. The New School is authorized by the USPS to mail Periodicals (bulletins) at the nonprofit rate under Permit #382-140. The New School's Periodicals are Subscriber issues (not requester) and receive the lower nonprofit rate.

    Unbound Publication

    In an unbound publication, the identification statement must be shown conspicuously on one of the first five pages, or if the location of the editorial page is shown in the table of contents on the front page of the publication, it must appear in the masthead on the editorial page.

    Bound Publication

    In a bound publication (one secured with two or more staples, spiral binding, glue, stitching, or other permanent fastening), the identification statement must be shown conspicuously on one of the last three editorial pages inside the back cover.

    Identification Statement

    An identification statement, in an easily read type, must be included in all copies of publications, authorized Periodicals mailing privileges and in all copies mailed pending approval of Periodicals mailing privileges.

    The identification statement must contain all of the following

    • The publication title and number. The publication number includes an alpha prefix and must be within parentheses immediately after or below the publication title. The publication number may be on the front or cover page instead of in the identification statement.
    • If an International Standard Serial Number (ISSN) is assigned, it must appear in the identification statement (e.g., "THE WEEKLY JOURNAL" (ISSN 9876-543X)). If an ISSN is not assigned, the USPS number assigned by the RCSC must appear in the identification statement within 90 days after being provided (e.g., "The New School" (USPS 382-140)).
    • The issue date. The date may be omitted if it is on the front or cover page.
    • A statement of frequency, such as "Published eight times a year in March, May, June, July, August, September, October and December.
    • The issue number (e.g., Volume 56, Number 1, August 1998). Every issue of each publication must be numbered consecutively in a series that may not be broken by assigning numbers to issues unavoidably omitted. The issue number may be omitted if it is on the front or cover page.
    • The subscription price, if the publication has one.
    • The name and address of the known office of publication, including street number, street name, and the ZIP+4 or 5-digit ZIP Code (e.g., The New School, 66 West 12th Street, New York, NY 10011-8603). The street name and number are optional if there is no letter carrier service. The known office of publication must be clearly distinguishable from the name of other offices of the publication. For foreign publications, the address of the publisher's agent must be shown as the known office of publication.
    • The imprint for The New School bulletins is "Periodicals Postage Paid at New York, NY" or, if mailed at two or more offices, "Periodicals Postage Paid at New York, NY and at additional mailing offices." A notice of pending application is shown instead if copies are mailed while an application is pending: "Application to Mail at Periodicals Postage Rates is Pending at...

    To Qualify for the Periodicals eligibility standards, the publication must

    • Use a serial format of news and information with continuity from issue to issue (continuity is shown by serialization of articles or by successive issues carrying the same style, format, theme, or subject matter).
    • Consist of original or reprinted articles on one topic or many topics, listings, photographs, illustrations, graphs, a combination of advertising and non-advertising matter, comic strips, legal notices, editorial material, cartoons, or other subject matter.
    • Publish at least four issues a year at a stated frequency (the months the bulletin will be published as stated in the ID statement) with the intent to continue publication indefinitely, with these characteristics.
    • Have a known office of publication with a physical address where business is conducted during normal business hours.
    • Produce the publication as printed sheets.
    • Have the primary distribution of each issue be made before that of each succeeding issue (your January issue must be distributed before your March issue is printed, etc.).
    • Have advertising content, generally up to 75 percent per issue (there is a discount for non-advertising).

    The following types of publications also qualify as periodical publications

    • Any catalog or other course listing (including mail announcements of legal texts that are part of post-bar admission education) issued by any institution of higher education or by a nonprofit organization engaged in continuing legal education.
    • Any loose leaf page or report (including any index, filing instruction, table, or sectional identifier that is part of such report) designed as part of a loose leaf reporting service on developments in the law or public policy.
    • Any transportation guide containing schedules, fares, and related information.

    Periodicals Check List

    • Make sure the Identification Statement is printed within the first five pages of the inside front or back cover.
    • As required by Postal regulations, "The publication title must be shown on the front or cover page in a position and in a type style and size that distinguish the title from the publisher's name or other items." Therefore, make sure "The New School" is the most prominent title on the cover of the Bulletin. "The New School" is the publication name for all five bulletins mailed under permit 382-140, whether it's Eugene Lang College, Milano Graduate School, New School or Graduate Faculty, and must be the most prominent title on the cover.
    • "Parsons" must be the most prominent title on all publications using permit 760-830.

    Overnight Delivery

    Federal Express

    Federal Express (FedEx) is the preferred private overnight courier for The New School.


    • FedEx Domestic and Overnight Services
    • FedEx International Mail Service (may require US Customs/Declaration Forms)

    Using the New School campus Web-based account, Mail Services is able to provide departments with FedEx access. This system enables users to create shipping labels from their computer.

    To obtain access to the New School Web-based FedEx Account System

    1. Send an email to
    2. Request account setup.
    3. Provide FOAP (for charge-back purposes).
    4. Provide log-in ID and password, each in alpha-numeric format, with a minimum of eight characters.

    Mail services will process requests and email the requestor when the account is established.

    United States Postal Service

    The United States Postal Service offers Express Mail Service, featuring overnight delivery to mailboxes and P.O. boxes. A FOAP will be necessary for postage costs.

    International Overnight Delivery

    International overnight is limited to selected countries. All other countries are two or more business days. Please call Mail Services for further information.

    HOW TO: Preparing Overnight Letters or Packages

    The Mail Services Department periodically evaluates and monitors private overnight couriers (UPS, DHL, FedEx, etc.) for quality service and rates. Contracts are negotiated on the basis of our volume and the service we require. All couriers offer a wide variety of services. For the most current information, please contact Mail Services at 212.229.5301.

    • The Airbill must be filled out clearly and completely.
    • Write your department's Index or FOAP number in the Customer Reference Number section.
    • Press firmly when writing and do not remove any of the airbill copies. Mail Services will file a copy and use it for tracking purposes. If you want to keep a copy for your records, just write the airbill number down or make a photocopy of the airbill.
    • Letters and packages must be received by 4:00 p.m. in the Mail Services department to be picked up by the courier.


    To track an overnight letter or package, call Mail Services. We have computerized tracking capabilities for most couriers with immediate response.

    To track package at FedEx, visit FedEx tracking; to track a package at UPS, visit UPS tracking.

    Messenger Services

    The university currently uses Chick Chack Messenger, Inc. for its messenger needs. Normal Service is within two hours. For the most current rates, please call 212.244.8577.

    To request services, call Chick Chack Messenger, Inc. at 212.244.8577 and provide them with the following:

    • Account Name: The New School
    • Account Number: 22537
    • Complete pickup and delivery information
    • Your department's Index or FOAP number

    Other Services Offered

    Additional charges may apply.

    • Certified, Return Receipt, Registered Mail, Insured, USPS Express Mail, FedEx, UPS, etc.
    • Express mail international service, Parcel Post

    Rates and Fees

    Please contact Mail Services at 212.229.5301 or visit for information on current rates.