Junk Mail Handling Feature in GroupWise 6.5

NOTE: Webmail and the Macintosh GroupWise client can not be configured for Junk Mail Handling. You must set up Junk Mail Handling on a university PC that is running the GroupWwise client. After you have configured the Junk Mail feature on a PC, your mail will be handled according to those settings when you are using Webmail or the Macintosh GroupWise client. You must use a PC to modify your settings.

The Junk Mail Handling feature allows you to decide what to do with internet email that is sent to your GroupWise email address. You can select to either "block", "junk" or “trust” internet email messages.

Blocked mail never gets delivered to your account.

Junked mail is moved to a Junk Mail folder and deleted after 60 days.

Trusted mail is always delivered.

You can apply each of the options to an individual address or an entire domain (the part after the @). You can also block or junk all internet addresses except those in your personal address books including Frequent Contacts.

Notes On Trusted Mail
1. Mail from a New School account that was sent using Webmail or the GroupWise client is always trusted. These messages show the first and last name of the sender in the From field.
2. Mail from a New School account that was sent from a Listserver or a Popmail client can be blocked or junked. These messages show with the GroupWise ID and @newschool.edu in the From field.

Handling Individual Messages
Right-click an internet email message, click Junk Mail in the pop-up menu and select one of three options:Trust Sender, Junk Sender or Block Sender. Choose whether to apply the option to the individual address or the entire domain. Be careful if you junk or block an entire domain as you may prevent legitimate messages from arriving.

Allowing Mail Only From Addresses In Groupwise Address Books
From the GroupWise menu bar, select Actions, highlight Junk Mail and select Junk Mail Handling. Check the option, “Enable Junk Mail using personal address books”. Internet mail from any address that is not in one of your personal address books will be moved to the Junk folder.

Review Your Junk Handling Settings
From the GroupWise menu bar, select Actions, highlight Junk Mail and select Junk Mail Handling. Choose the tab for Block List, Junk List or Trust List to edit your lists.


Regularly Check Your Junk Mail Folder
Regardless of how you set your junk mail features, you should regularly check your Junk Mail folder for messages that were incorrectly identified as junk.