GroupWise Auto-Reply: Out Of Office/Vacation Rule

An auto-reply rule can be set to respond to your mail with a personal message when you are out of the office.
NOTE: The Vacation rule will only reply the first time someone emails you. It will not respond to further email from the same address.

Procedure to set up an Auto-Reply Rule:
1. In your GroupWise mailbox menu bar, click on Tools > Rules.
2. The Rules window will appear; click on the New button.
3. The New Rule window appears (Figure 1). Type a name for the rule, such as "Vacation" or "Out of Office."
4. Select New Item and check the Received box.
5. In the Item types list, check Mail.


Figure 1 - The New Rule window

6. In the New Rule window, click on the Add Action button and select Reply. The Reply options window appears (Figure 2). Click Reply To Sender, and select whether you want to include the original message in the reply.
NOTE: If you select Reply to all, everyone in the CC field (but not the BC) will also receive your reply.

Figure 2 - The Reply options window

When you click OK, the large Reply window appears (Figure 3). Fill in your Subject and Message and click OK to return to the New Rule window.


Figure 3 - The Reply window

7. In the New Rule window, click Save. The Rules window will appear with a check mark next to your rule name (Figure 4). The rule is active with a check mark. Uncheck the rule to deactivate it when you return. Click the Close button to finish.


Figure 4 - The Rules window

8. Call the HelpDesk (229-5300 x2828) to check that your rule is working properly.

Updated August 18, 2010