How can I update my contact information?
The preferred method is to use our online form. or by emailing email@example.com or calling 212.229.5662 x3784. You only need to update your information with us when anything changes, and all university offices and facilities will have the correct information.
What happens to my New School email after I graduate?
Graduates do not permanently retain their student email accounts. However, your student email will remain ACTIVE for about six months after your graduation. You will receive a notice sent to that account stating when it will be inactivated, giving you time to transfer your contacts etc. to another account. If you wish, that could be your permanent alumni association account with the firstname.lastname@example.org format. Learn more about alumni email accounts. To repeat: After you've graduated, notice of student account inactivation and alumni account activation will automatically be sent to your student email account.
I just graduated. How do I get information on the status of my degree?
The Registrar's Office mails diplomas to all May graduates in mid-August and to all January graduates in mid-March. International students must allow 4-6 weeks for delivery. Check to make sure your diploma mailing address is correct.
To confirm or update your diploma mailing address, follow these steps:
- Go to http://my.newschool.edu
- Log in using your New School email username (the part of your email address before "@newschool.edu") and password.
- Select the Student tab.
- Select "Personal Information" (located in the Self Service/ALVIN box on the upper left side of the Student page).
- Select "Update Address(es) and Phone(s).
- Scroll down and find your Diploma Address.
- Select "Current"
- Update as necessary and click the SUBMIT button at the bottom of the page.
NOTE: Your diploma serves as notice that your degree has been conferred, and you will not receive any other notification. If you petitioned to graduate and for any reason the degree was NOT conferred, you will receive a letter of notification from the Registrar. If you have not received your diploma or a notification letter by August 31 (for May graduates) or March 31 (for January graduates), contact the Office of the Registrar at 212.229.5620 or RegHelp@newschool.edu.
How can I get a copy of my transcript?
For information on how to request an official transcript, please review the instructions on the Registrar's Office transcript website at www.newschool.edu/studentservices/registrar/transcripts/.
If you graduated post-1992, you can obtain a digital version of your transcript and verify your degree and graduation year and more by logging on to ALVIN.newschool.edu. To use ALVIN, all you need is your social security number and date of birth to access your account. You may contact the Office of Alumni Relations if you have difficulty with access to ALVIN: send email to email@example.com or call 212.229.5662 x3784.
I need course descriptions of the courses I took at The New School to show to another university or an employer. How can I obtain these?
To receive a copy of course descriptions please send an email request to the Registrar’s Office at
RegHelp@newschool.edu. The registrar will process requests for a maximum of 10 course descriptions at a time. The turn-around time is about seven working days. If you need to inquire about the status of your request, contact the Registrar's Office at 212.229.5620 or RegHelp@newschool.edu.
I recently graduated. When will I get my Alumni Association Lifetime Membership card?
New graduates are notified about receiving their Alumni Cards in the middle of the Fall Semester. If you require one before of after that time, email the Office of Alumni Relations at firstname.lastname@example.org, and we will prepare one for you (but recent graduates take note: your Alumni Card will not be distributed until your degree has been conferred by the Registrar's Office.)
Do alumni have access to the online library resources such as academic journals?
Unfortunately, the answer at this time is no. When our library contracted with the online publisher to make journals available via the Internet, it did so with the understanding that this resource would only be available to currently enrolled students and currently employed teaching faculty and staff. Providing access to alumni would represent a breach of contract. However, the New School library staff is actively investigating other online options that our alumni would be able to use.
Can alumni use the wireless access on campus? If so, how?
Yes, alumni can use the wireless access available all over the New School campus. You must have an alumni email account to log in. If you do not have an alumni email account, send a request to email@example.com with the subject “Email Account Request” and include your first and last name and the year you graduated (accounts can only be created for alumni who graduated with a degree or registered certificate).
I’m having trouble accessing the job board. Who can I contact for help?
Please contact the career services office of the division you attended. There is list of career services offices and contact information on our Benefits page (scroll down to the career services section).
What is my User ID?
Your User ID is your New School ID # (for recent grads this is the same number as your student ID #). This is the number beginning with an "N" and followed by 8 digits that can be found on your Membership Card. If you do not know what this number is, you can log in with your social security number. To get your New School ID please call the Office of Alumni Relations at 212.229.5662 x3784. Due to privacy regulations this number cannot be given out via email. This number cannot be changed and is permanently attached to your New School record.
What is my PIN?
Before you log into Alvin for the first time, your default PIN is set as your date of birth in the MMDDYY format. (For example, if your birth date is January 1, 2007 your default PIN will be 010107.) When you log into Alvin for the first time you will be prompted to change your PIN to another 6-digit number of your choice. Please choose a PIN that you will remember as you will continue to log in with the PIN you choose.
When I try to log into Alvin I receive a message that says, “Your access to Alvin has been disabled.” Why? What should I do?
If you attempt to log into Alvin with an incorrect password 5 times successively your Alvin PIN will be deactivated. To have your Alvin PIN reset please contact the Office of Alumni Relations at 212.229.5662 x3784 or firstname.lastname@example.org.
I received multiple degrees, with different graduation years, from The New School. Can I change the graduation year that is displayed on my profile?
Yes. Please contact the Office of Alumni Relations at 212.229.5662 x3784 or email@example.com and we will have your record updated so your preferred graduation year is displayed on your online profile.
What information is displayed as default in the alumni directory profiles?
How can I display additional contact information on my online profile?/ How can I keep my contact from being displayed on my online profile?
The information listed in my online directory profile is not up to date. How can I change this?
I graduated from The New School in or prior to 1992 and want to request a transcript. It says in Alvin that only post-1992 alumni can request a transcript online. How can I request a copy of my transcript?
Alumni who graduated in or before 1992 should request transcripts through the Registrar’s Office. To do this, please fill out the transcript request form and fax it to 212.229.5648 or mail it to The New School Registrar's Office, 72 Fifth Avenue, lower level, New York, NY 10003.
Is there career networking?
Do I have an alumni email account?
Yes, as of Spring 2009 we have email accounts created for all alumni. Information about how to access your account is below.
How do I log into my alumni email account?
Go to http://alumni.newschool.edu (please note that this is not the webmail you see on the New School home page) and enter the username you used for your student email account and your date of birth (in MMDDYY format) for the password. If you are unable to log in or do not remember your student email account username, please contact us.
How do I change my password?
Log in to your alumni email account and click on the options box located at the top, center area of the screen underneath the date. The general settings tab is where you will change your password.
Can I keep my student email account?
I just graduated. When can I get an alumni account?
2009 graduates will receive their alumni email accounts in the fall of 2009. Until then, continue using your student account. When your alumni account is ready, you will receive an email at your student email address notifying you when it is time to begin the transition to the new account.
I had already logged into my alumni email account successfully but when I tried to log in a second time, my password didn't work. What's happening?
This seems to be a common problem among Mac users. Possibly, your browser saves coded address locations and if you changed your password after first log in, old address code may have been retained causing the new password to act "defective." Contact the Office of Alumni Relations as we may have to reset your password for you.
What is the mailbox capacity?
Please note that you can use your alumni email account to join the NewSchool network on Facebook!
If this page did not answer your question, contact us.