| Bulk Mailings |
| What is bulk mail? |
| A.
The two most common categories available for bulk mail are First-Class
Presort and Standard (formerly Third Class Bulk Mail). First-Class
Presort requires 500 pieces minimum, and range in cost per piece
from 27.5 cents to 35.2 cents (one to three days delivery time).
Standard mail requires 200 pieces minimum or 50 pounds, and
range in cost per piece from 6.3 cents to 16.5 cents (four to
ten days delivery time). Please call Mail Services for specific
information and postal requirements on Bulk mail. |
| Shipping Packages |
| I have a package to send
out. What are my options? |
| A.
The choice among the several options (Chick Chack, FedEx, UPS,
USPS, and FALA) depends upon the time sensitivity of the package
in question. For urgent, local, same-day service Mail Services
uses Chick Chack Messenger Service at 212-242-1260. For overnight
service FedEx has the best service available (Priority (next
morning), Standard overnight, Economy 2-Day, and 3-day service),
for which The New School has a daily 4:00 p.m. pickup
in Mail Services at 55 West 13th Street, Lower Level. For ground
service (usually delivered next day in NY) UPS offers the best
service at a very competitive rate. For less urgent packages
or packages going to a P.O. Box, the USPS offers Express Mail
(overnight), Priority Mail, and Parcel Post. Please call Mail
Services for rates and additional information. |
| Are there any special details
for sending out UPS or FedEx? |
| A.
A package for shipping via UPS must be securely packaged and
sealed, preferably with heavy-duty packing tape. The package
must be clearly labeled with the sender's name and address at
The New School and the destination address (no P.O.
Boxes). It must have the Department's FOAP number for chargeback.
Marking the package UPS is recommended. For FedEx, an Airbill
must be filled out and attached to the package. Extra details,
such as its required date of arrival and insurance requested
should be included in a memo firmly attached. THE FOAP NUMBER
MUST BE PROVIDED IN THE REFERENCE FIELD. |
| Can UPS or FedEx deliver
to a box number? |
| A.
UPS and FedEx are privately owned couriers, and cannot deliver
to P.O. Boxes. Please use the USPS for P.O. Box addresses. |
| Is it possible to find
out how much my UPS or FedEx shipment costs to send? |
| A.
Yes. Shipping charges for packages will be provided upon request,
please call Mail Services with date of shipment, delivery address
and tracking/Airbill number. |
| Can my shipment be tracked? |
| A.
Yes. Mail Services keeps a record of your shipment on our computerized
online system. We can track your package electronically and
provide delivery confirmation upon request. |
| We have a package that
was shipped UPS that has to go back to the vendor. What's
the procedure for this? |
| A.
Your department must contact the vendor to request a UPS Call
Tag for UPS to pickup the package free of charge. If the vendor
does not issue a Call Tag but provides a RMA return label, your
department has to pay the UPS shipping charges. |
| Receiving Packages |
| When do packages arrive
at the New School? |
| A.
Overnight packages from UPS and FedEx arrive between 9:00 and
10:00 a.m. with a large general UPS delivery between approximately
12:15 - 12:45 p.m. These deliveries cover all New School divisions.
Mail Services records and dispatches incoming boxes and large
packages to Facilities for delivery. Smaller packages are sent
via the regular mail run. Trucking deliveries may occasionally
arrive throughout the day. There is one main mail delivery by
the Post Office in the morning between 10:00 and 10:30 a.m.
|
| How can I find out if a
package has arrived? |
| A.
Contact Mail Services with the name of the sender and whom it's
addressed to, or the tracking number if possible. |
| I need to track a package
delivered to the New School about a month ago. Can this be done? |
| A.
Yes. Please provide the name of the sender or company of origin,
the intended recipient, a description of the package, and if
available the courier and tracking number. Mail Services records
all packages for which the department is accountable for in
its database. Most packages can be tracked within an hour. |
| Can I receive a personal
package at The New School? |
| A.
No. Mail Services will not be liable for any personal packages
received at the university's mailroom, and will not deliver
any personal packages. |
