How long does it take to process a purchase requisition?

A. Requests are normally processed within 2-3 days. Purchase orders are mailed unless a fax number has been provided.

Can I fax the requisition?

A. Yes. To prevent order duplication, do not forward the originals.

Can I submit a requisition for items less than $100.00?

A. Yes. Purchase requisitions are required for processing requests of any dollar amount.

Do I need to specify a vendor?

A. No. just make sure you have provided the following information (type or print clearly):

• Complete description of the items requested: dimensions, color, quantity

Shipping Information: your name, department name, location, room number

Budget number and Deans or Budget Director’s approval

If you have a specific vendor, be sure to include the vendors full name, mailing address, contact name, phone and fax numbers. Also include the vendors quotation or proposal.

What should I do if I run out of space on the bottom of the requisition to write-in all the items I want to purchase?

A. Attached a separate sheet of paper to continue your request. Be sure to include all the necessary information to process your order: description of the product, quantity, and unit cost (if known). Type or print clearly.

If I want to order the same type of product, but for different staff members in my department, do I have to fill-out a separate form for each person?

A. No. If there’s just one budget number to charge, just list the products to be ordered and their quantities. The order should be shipped to one contact person. You may make notes at the bottom of the requisition to help you keep track of the recipients once the order has arrived in your office.

Can I indicate more than one budget number on the requisition?

A. If you are splitting the cost of the order between multiple budget numbers, just indicate the budget numbers to charge and what percentage to charge each.

What should I do if the vendor short-shipped my order?

A. Contact the vendor and let them know you only received a partial shipment. Perhaps the remaining items are backordered. If you have trouble locating the vendor, please contact Administrative Services for assistance.

What should I do if the vendor cannot provide the items I requested, but they give me the name of another vendor who can fulfill my order?

A. Contact Administrative Services to modify your existing purchase order to reflect the new vendor or supplier. Provide the new vendors name, address and contact information. The modified order will be sent to the new vendor and Accounts Payable will be notified of the change.

How long does it take to process an office supply request?

A. Requests are normally processed within 2-3 days.

Can I fax the Office Supply Requisition to Administrative Services?

A. No, we require the original copies. You may send the form via interoffice mail, or hand-deliver it to Administrative Services.

What should I write-in the "Stock Number" area of the Office Supply form?

A. Use the "Mfg.#" or "Product No." to order items not listed in the top portion of the office supply form. Use the most current Corporate Express catalog to order your office supplies. You may call Corporate Express at 1-800-926-1100 to request a current catalog.

What if I run out of room on the bottom of the form to write-in the items I want to purchase?

A. Do not use another office supply requisition. Staple a separate sheet of paper and list the additional items to be ordered. Be sure to include all the necessary information: quantity, unit, stock number, page number and brief description.

Can I purchase furniture and/or computers with this form?

A. No, please use the Purchase Requisition for all equipment and furniture.

What if I received the incorrect items?

A. Call Corporate Express at 1-800-926-1100 and let them know you received the incorrect items. Have your packing slip ready so you can provide them with the "Control Number." They will arrange for pick-up of the incorrect items. Send our office a memo with a copy of your packing slip, indicating the items you returned so we can make sure your budget number is credited.

What if some of the items I requested did not arrive?

A. Call Corporate Express at 1-800-926-1100 and let them know what you are still missing from the original request. Have your packing slip ready so you can provide them with the "Control Number.